Families, we are working hard to support our families with the best customer service, to ensure our students are logged on and engaged throughout the day.  We have had a team of staff supporting our school community all week, but want to streamline the process to make sure we get to everyone promptly and have […]

Families, we are working hard to support our families with the best customer service, to ensure our students are logged on and engaged throughout the day.  We have had a team of staff supporting our school community all week, but want to streamline the process to make sure we get to everyone promptly and have a record of the issues so we can report to Verizon and the district,  If you are having tech issues, please follow the directions below and complete the support ticket using the link.

READ FIRST–Prior to completing the support ticket, refer to the link attached below for common troubleshooting solutions. Many issues can be resolved by using the guidance document linked below. If the guidance document does not work then complete the support ticket.

https://baltimoredesignschool.com/student-life/virtual-learning-supports/

SUPPORT TICKET LINK

https://forms.gle/hm2V9Q65pFsXB22y9